Products & Services

All wiring shall be installed and maintained in accordance with the provisions of the latest National Electric Code. The Company will not connect or remain connected with any Customer’s wiring of facilities until a Certificate of Inspection has been issued and received by Wellsboro Electric. This covers new buildings and modifications involving wiring changes.

Wellsboro Electric will run only one service line to a Customer’s premises or install only one meter for each class of service to be supplied except where, in its judgment, special conditions may make more than one necessary. Service lines will not normally be run from building to building. If special conditions warrant it, an exception may be made at the Company’s option.

The Customer shall own, maintain and operate all substation and transforming equipment where voltage, phase or frequency is different than normally supplied by Wellsboro Electric. The Customer shall bear the cost of special installations that may be necessary to meet a particular requirement for service (other than standard voltages) if closer than allowable voltage and frequency variation is desired.

Where service is supplied at 2400 volts or higher (Primary Power), the Company will extend its facilities to the Customer’s service connection at primary voltage, all equipment after this point will be owned and maintained by the Customer.

Single-phase service for lighting will not be supplied where the connected load to be served exceeds 25 KVA of capacity unless previous arrangements have been made with the Company. The Customer must arrange the wiring of loads in excess of this amount to receive polyphase service.

Wellsboro Electric will not continue to serve fluctuating loads unless corrective action is taken. When the Customer’s use of equipment having operating characteristics that impose high instantaneous demand, such as welders, hoists, furnaces, x-ray machines, etc., causes undue fluctuation, the Customer must install corrective equipment at their sole expense. The Company will not serve or continue to serve Customer loads where acceptable voltage and phase characteristics cause harmonic distortions.

The Company’s service equipment, transformers and meters have a definite limited capacity and the Customer is responsible to notify the Company of any additions to the Customer’s connected load so that adequate facilities can be maintained. The Customer will be responsible for all costs involved to investigate the loss of service and correct the situation. The Customer will be billed for the estimated use of energy that was used.

The Company will use reasonable diligence to maintain uninterrupted service, but does not guarantee a constant or regular supply of service and shall not be held liable for damages including loss of business or loss of production due to variations or cessations in such supply. The Customer shall notify the Company of any interruptions or irregularities in service or any known trouble, defect or accident to the supply of service. Due to the sensitive nature of electronic equipment the Customer should provide protection against variations in supply.

Please contact your township’s code enforcement officer for local code requirements.

Overhead Line Extension

Wellsboro Electric Company will provide each permanent, year-round dwelling, a single phase overhead high voltage line extension of 250 feet at no charge. Where this distance is exceeded the Customer will be required to make a non-interest bearing cash advance equivalent to the Company’s estimated cost for the construction of that portion of the line in excess of 250 feet.

Underground Line Extension 

If the Customer requests and the Company approves, line extensions may be installed underground. In such cases the Customer must provide all necessary excavation, back filling and grading in accordance with Company specifications and bear all costs set forth in this Rule plus any additional costs associated with underground installations as prescribed in our tariff. For each permanent, year-round dwelling, the Company will provide up to 175 feet of primary underground line per residential customer at no charge. Where the primary underground line extension exceeds 175 feet, the Customer will be required to make a non-interest bearing cash advance equivalent to the Company’s estimated cost of construction of that portion of the line extension that exceeds 175 feet.

Service Lines 

For each permanent, year-round dwelling, Wellsboro Electric Company will supply and install at its expense an overhead service line of one span of wire 100 feet or less on Customer’s premises from the most suitable pole of its distribution line to the pole, building, or terminal connection provided by the Customer. Upon request, Wellsboro Electric Company will supply and install an underground service cable of 100 feet or less, from the most suitable pole or underground pad of its distribution line to the pole, building or terminal connection provided by the Customer. The Customer will be responsible for providing all trenching, excavating and backfilling that may be required. All excavating shall be done in accordance with the Company’s specifications.

The Company will install and maintain its lines and equipment on its side of the point of delivery and shall not be required to install or maintain any lines, equipment or apparatus, except meters and meter accessories beyond this point. On each permanent, year-round dwelling, Wellsboro Electric will also provide 100 feet of Secondary service line to the customer’s point of connection at no charge.

If the Customer requests, and the Company approves, line extensions may be installed underground. In such case, the Customer shall provide all necessary excavation, back-filling and grading in accordance with the Company specifications and bear all costs set forth in this rule plus any additional costs associated with underground installations as prescribed in the Wellsboro Electric Company Tariff. The Company shall construct, own and maintain all line extensions and will provide up to 175 feet of primary underground line extension per full time residential customers at no charge.

Service territory: 180 square miles

Miles of line: 579

Customer density ratio: 10 accounts per mile of line

Full-time employees: 15

Current wholesale power supplier: Dominion Energy Marketing, Inc.

Please click the link below to open a service map of Wellsboro Electric Company in Adobe Acrobat Reader.

Service Map of Wellsboro Electric Company (1.4 MB)

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If the Customer requests and the Company approves, line extensions may be installed underground. In such case the Customer must provide all necessary excavation, back filling and grading in accordance with Company specifications and bear all costs set forth in this Rule plus any additional costs associated with underground installations as prescribed in our tariff. For each permanent, year-round dwelling, the Company will provide up to 175 feet of primary underground line per residential customer at no charge.

Where the primary underground line extension exceeds 175 feet, the Customer will be required to make a non-interest bearing cash advance equivalent to the Company’s estimated cost of construction of that portion of the line extension that exceeds 175 feet.

We offer a one hour electrical safety presentation that is widely used throughout our service territory. This no cost presentation utilizes an age appropriate video along with our energized table top model of an electrical distribution system. This is followed by a period of questions and answers.

We offer our safety city presentation to local elementary schools, fire departments, civic groups and other organizations. Many children and adults have gained a better understanding of electrical hazards and safe practices through this presentation.

Contact our office for more information.