Budget Billing
The budget billing program can make it easier for you to plan your utility expenses. The budget billing program allows you to pay the same amount each month for eleven months. The budget amount is based on your average of the last twelve months bills for your service address. The twelfth month is the budget year-end or catch up month. This is where you pay the difference in what was actually billed and what you paid. This amount could be more or less than your budget amount. The company will review and adjust the budget amount based on your usage and if there are any rate increases.
Contact our office if you would like more information about the budget billing program.
Smarthub
What is Smarthub?
Smarthub is a free and easy way to receive, view, and pay your monthly energy bill online while reducing paper waste.
Smarthub improves the bill payment process by allowing users to electronically send and receive bill and payment information using convenient, cost effective, and secure state-of-the-art technology. Smarthub is setting the standard by offering the ultimate in ease of use, versatility, and function.
As an Smarthub customer, you will receive monthly e-mail notifications that your bill is ready for viewing and payment. The e-mail will have a link that connects you directly to our Website and your online account. You can then pay your bill online, or use another payment method of your choice.
If you’re on Automatic Bill Payment, Smarthub is a great way to further reduce paperwork and simplify your life; our email notification will also let you know the exact amount being deducted from your checking account.
Features of Smarthub:
- Smarthub is a free and secure way to pay and/or view your bill online at your convenience.
- No more paper! View your bill online in a printer-friendly format.
- Receive monthly e-mail reminders when your bill is available for viewing.
- Request address/phone number changes.
- Request disconnects and reconnects.
- Choose to pay online with a Mastercard® or Visa® credit card. (A third party, credit card processing vendor service charge applies.)
Smarthub Puts You in Control!
Register your account online, login to your existing account, or make a payment online without registration.
Credit Card by Phone
We accept Mastercard or Visa Credit/Debit cards.
Credit card payments are processed by a third-party vendor that charges a $3.95 convenience fee per transaction.
The maximum transaction amount is $500.00 which includes the convenience fee. Wellsboro Electric Company does not receive any portion of the convenience fee. Credit card payments are accepted over the phone or through Smarthub.
Easy Pay Plan
You have enough to take care of in your household without having to worry about which bills have to be paid and by when, how much to write the checks out for, and whether you have enough postage stamps. When it comes to paying your electric bill, there’s an easier way.
We call it the Wellsboro Electric Easy Pay Plan. Instead of having to write a check, put it in an envelope, and drop it in the mail, you can have your electric bill payment(s) electronically deducted from your checking or savings account each month – a quick and convenient way to pay.
Who is Eligible?
All Wellsboro Electric customers are eligible to use the Easy Pay Plan. As long as you have a checking or savings account and are a customer in good standing, you may participate.
What are the Benefits of the Easy Pay Plan?
You can benefit by using the Wellsboro Electric Easy Pay Plan in the following ways:
- You save time – no more checks to write out and mail.
- You save money – you don’t have to pay for postage or waste gas driving to our office to pay.
- You no longer have to worry about payments being late or getting lost in the mail.
- Your payment is automatically deducted from your account, unless you tell us otherwise. (Please allow 7 days notice to stop your deductions.)
- As always, you will still continue to receive a monthly billing statement from us.
How Much Will It Cost?
There are no additional charges for this benefit.
- No Application Fee
- No Monthly Transaction Fee
- It is FREE.
How Can I Enroll in Easy Pay?
We provide two options to enroll in our Auto Pay program:
- Download and fill out an Easy Pay Authorization form, then return to Wellsboro Electric.
- Enroll on Smarthub online. After logging in, click on Billing & Payments then click on Auto Pay Program.
The Easy Pay Plan will start with your next billing statement, after we receive your authorization form. A message will appear on the bottom portion of your bill with the date the payment will be deducted from your account.
*If you enroll in Easy Pay using the Authorization Form, you will need to provide a voided check or a letter from your bank which contains your bank routing number and account number.
Return By Mail:
Wellsboro Electric Company
33 Austin Street
PO Box 138
Wellsboro, PA 16901
Return By Email:
billing@wellsboroelectric.comPayment Assistance
Customers experiencing difficulty paying their electric bills on time should call the Company office at 570-724-3516 to discuss payment arrangements for past due balances.
Additional assistance may be available through the Low Income Home Energy Assistance Program (LIHEAP). LIHEAP helps low-income households pay their heating bills. LIHEAP offers both cash and crisis grants. Cash grants help pay heating bills and Crisis grants may be available if you have an emergency situation and are in jeopardy of losing your heat due to lack of fuel or in threat of utility shut-off. LIHEAP is open from November through March. You can apply for LIHEAP online or call the Statewide LIHEAP Hotline at 866-857-7095.